Warranty Terms

Lifetime Limited Warranty

on aluminum against material failure and corrosion.

50 Year Limited Warranty

on Polytuf™ Recycled Plastic Lumber against rot, splinter, decay or structural damage directly from termites or fungal decay under normal use.

25 Year Limited Warranty

on steel against material failure and defects.

10 Year Limited Warranty

against peeling, cracking, blistering, or crazing of the surface finish of aluminum components.

10 Year Limited Warranty

on all powder coat finishes (200 and 500 series).

5 Year Limited Warranty

on all Grills against material failure. Damage caused by excessive fires and improper maintenance or cleaning is not covered.

3 Year Limited Warranty

on all Vinyl Targets, Perimeters, Wraps, and all other products not listed, including hardware.

1 Year Limited Warranty

on Fiberglass products, Model 1590 Adjustable Basketball Systems, HD Tennis Posts, and all nets & protective pads.

1 Year Limited Warranty

against defects in materials and workmanship.

Period of Coverage:
The warranty period begins on the date of the original shipment.

 

Problem Correction:
If defects or damage of the kind mentioned above should occur within the warranty period, PW Athletic Mfg. Co. will replace the defective parts only; FOB its plant at Salem, Illinois, upon receiving the written and documented claim of the purchaser.

 

Warranty Exclusions:
Because of the normal aging and weathering of materials, it may not be possible to perfectly match the colors of original parts and replacement parts. PW Athletic Mfg. Co. will not provide or pay for the installation of such replacement parts. PW Athletic Mfg. Co. shall not be responsible for weather-related failures, damages due to faulty installation, misuse or abuse of the product, or for consequential damages, including personal injuries or property damages. There are no warranties, express, or implied, which extend beyond the description on the face hereof.

 

How to file a Warranty Claim:
If you believe that you have a claim under this warranty, submit a copy of your original receipt or other reasonable evidence of the date of purchase, the identity of the product, and photos and a description of the allegedly defective product to the address below. Please also include your name, address, and phone number so that a customer service representative can respond to your submission. The ultimate determination of the existence and extent of any claimed defect under this warranty shall be made by PW Athletic Mfg. Co. in its sole discretion.

 

Submit Claims To:

PW Athletic Mfg. Co. Warranty Claim
P.O. Box 1290
Salem, Illinois 62881

Defect-Free

PW Athletic Mfg. Co. warrants its products to be free from defect in materials or workmanship during normal use and installation provided our published specification/installation instructions are followed and approved parts are used.

High-Quality

We design and build our products with the highest quality materials and craftsmanship to ensure that your product(s) will require minimal maintenance for many years to come. We welcome your questions and are proud to offer the best customer service in the industry.

Maintenance

We recommend that all hardware be checked at 12-18 month intervals and tightened as necessary to maintain safety and structural integrity. Cleaning of aluminum, powder coated, and galvanized surfaces may be done with a mild detergent and water. Abrasive cleaners and materials are not recommended.